Terms of use
Last updated: December 2025
These Terms of Use (“Terms”) govern your access to and use of Velonix CRM (“Velonix”, “we”, “our”, or “us”), including our website, product, and related services.
By accessing or using Velonix, you agree to these Terms. If you do not agree, please do not use the service.
1. About Velonix
Velonix is a cloud-based CRM designed to help founders and growing teams manage sales, customer relationships, and workflows more efficiently.
These Terms apply to all users of the Velonix website and product.
2. Account Registration
To use Velonix, you may need to create an account. When you do:
You agree to provide accurate and up-to-date information
You are responsible for maintaining the security of your login credentials
You are responsible for all activity that occurs under your account
Please notify us immediately if you believe your account has been compromised.
3. Acceptable Use
You agree to use Velonix only for lawful business purposes.
You must not:
Use the service for illegal or fraudulent activities
Attempt to access or interfere with our systems or data
Upload malicious code, spam, or harmful content
Reverse-engineer or attempt to copy the product or its functionality
Use Velonix in a way that disrupts other users or the platform
We reserve the right to suspend or terminate accounts that violate these rules.
4. Subscription, Trials, and Payments
Some features of Velonix may require a paid subscription.
If applicable:
Pricing, billing cycles, and payment terms will be clearly communicated at signup
Subscriptions renew automatically unless canceled
You are responsible for all applicable taxes
Free trials, if offered, may have usage limits or time restrictions.
5. Data & Ownership
You retain ownership of all data you submit to Velonix.
By using the service, you grant us permission to:
Store and process your data to operate and improve the product
Use anonymized and aggregated data for analytics and product insights
We do not sell your data. For details, please review our Privacy Policy.
6. Service Availability
We aim to keep Velonix available and reliable, but we do not guarantee uninterrupted access.
We may:
Perform maintenance or updates
Modify or discontinue features
Temporarily suspend service for technical or security reasons
We are not liable for downtime or data loss caused by factors outside our reasonable control.
7. Intellectual Property
All content, software, designs, and trademarks related to Velonix are owned by Velonix or its licensors.
You may not copy, modify, distribute, or use any part of Velonix without our written permission.
8. Termination
You may stop using Velonix at any time.
We may suspend or terminate your access if:
You violate these Terms
Your use poses a security or legal risk
Required by law
Upon termination, your access to the product will end. Data retention and deletion will follow our Privacy Policy.
9. Disclaimer
Velonix is provided “as is” and “as available”.
We do not guarantee that:
The service will meet all your requirements
Results or outcomes will be error-free or uninterrupted
Use of the service is at your own risk.
10. Limitation of Liability
To the maximum extent permitted by law:
Velonix will not be liable for indirect, incidental, or consequential damages
Our total liability will not exceed the amount you paid to us in the last 12 months (if any)
11. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated date.
Continued use of Velonix after changes means you accept the updated Terms.
12. Governing Law
These Terms are governed by the laws of India, without regard to conflict of law principles.
